1Call Center Management
by University of Phoenix -
This four-course executive level program is designed to help call center industry professionals to better understand the theories and methodologies behind successful management of customer contact centers. Call center leadership, strategic development and...
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2Call Center Professional Certificate
by University of Phoenix -
This five-course executive level program is designed to help call center industry professionals to better understand the theories and methodologies behind successful management of customer contact centers. Call center leadership, strategic development and...
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